Privacy Policy

This Privacy Policy explains how Byteflare AI ("Byteflare") handles personal data when you create an account, draft proposals, or otherwise use our AI-powered scope and proposal workspace. By accessing Byteflare you agree that we may process your information as described here.

We collect information you choose to share as well as limited technical data that helps us secure and optimize the service.

• Account Data: name, email address, authentication identifiers, and workspace preferences.
• Project Inputs: client briefs, clarifying answers, pricing details, and other content you upload for AI assistance.
• Usage Data: device/browser details, IP addresses, timestamps, and event logs used for diagnostics, abuse prevention, and analytics.

We use collected data to operate core features, improve accuracy, personalize the workspace, provide customer support, and enforce our Terms. Project inputs may be processed by our AI orchestration layer to draft scopes, questions, and pricing suggestions on your behalf.

To deliver high-quality results we rely on vetted subprocessors such as Anthropic for large-language-model inference, Supabase for authentication/storage, and trusted analytics vendors. These partners only process data under our instructions, employ industry-standard security, and may store data in the United States or other jurisdictions with comparable safeguards.

Payments for Byteflare subscriptions are processed by Paddle.com Market Limited ("Paddle"), acting as our Merchant of Record. When you make a purchase or start a paid trial, the following information is collected and processed by Paddle on our behalf:

• Your name and email address
• Billing address and country
• Payment-method details (such as card number, expiry, and security code) — collected directly by Paddle through their hosted checkout; Byteflare does not see, store, or have access to your full payment-method details
• Transaction history and subscription status
• Information needed to detect and prevent payment fraud, comply with anti-money-laundering laws, and report taxes

Paddle acts as an independent data controller for the payment processing it performs. Their handling of your data is governed by Paddle's Privacy Policy. We receive only limited information back from Paddle — such as your subscription status, billing period, and the country code used for tax determination — which we use to provision and manage your account.

We share information with Paddle only as necessary to process your subscription. We do not sell your personal information to Paddle or any other third party.

We use strictly necessary cookies for authentication and session continuity, as well as optional analytics cookies to understand feature adoption. You can control cookie preferences through your browser settings, but disabling essential cookies may limit access to secure areas of the product.

Project content is retained while you maintain an active account so you can revisit drafts and audit proposal history. We may retain select logs for a longer period to comply with legal obligations or resolve disputes. We implement encryption in transit and at rest, role-based access controls, and continuous monitoring to protect against unauthorized access.

Depending on your jurisdiction, you may request access to, correction of, deletion of, or export of your personal data. Contact privacy@byteflare.ai and we will respond within the timelines required by applicable law. You can also manage most account-level data directly from the dashboard settings.

When data is transferred outside your home region we rely on appropriate safeguards such as Standard Contractual Clauses. By using Byteflare you consent to these transfers and acknowledge that the laws of the receiving jurisdiction may differ from your own.

We may update this Policy to reflect product changes or legal requirements. Material updates will be announced in-product or via email. If you have questions or concerns about privacy, email privacy@byteflare.ai or write to Byteflare AI, 548 Market St PMB 62466, San Francisco, CA 94104.