How seat changes are billed
Adding a seat charges you immediately for the rest of the period. Removing a seat gives you nothing back.
Who this is for: Team plan owners. Only owners can change seats.
| Change | When it applies | What you are charged |
|---|---|---|
| Add seats | Immediately | A prorated charge for the remainder of the current billing period, taken straight away. |
| Remove seats | End of the current billing period | Nothing. No refund and no credit for the seats you removed. |
If the seat payment fails
A failed charge prevents the seat increase instead of applying it partially. You will not end up with a higher seat count and an unpaid balance. Update the payment method in the Paddle portal and make the change again.
You cannot go below your active members
Byteflare refuses a seat count lower than the number of active members and names the floor in the error. Remove the members first, then reduce seats. See Seats.
Related
- SeatsA seat is an active member. Adding seats bills immediately; removing them takes effect at the end of the billing period and produces no credit.
- Request a refundFull refund within 14 days of your first paid charge, requested by email from the account address.
- Failed and overdue paymentsA failed renewal puts the subscription into a past-due state. Fix the payment method in the Paddle portal.